Mental Health Directory
Access information on mental health services in Kensington & Chelsea
If you find yourself in crisis it is important to know that there are people available to help you…
There may be times when you find yourself or someone that you care for in extreme difficulties and you may need help very quickly. Locally and nationally, there are people and systems set up to deal with these types of situations.
If you experience mental distress, it can be frightening and you may feel alone. If this is a new experience, you may not know what is happening. If you have experienced similar symptoms before then you will know what does and does not help you in such circumstances. There are a number of actions you can take:
Someone who is experiencing acute mental distress will often be feeling extremely anxious and frightened and may be agitated. It can be frightening to see someone behaving strangely, but there are a number of things you can do to help:
People who are experiencing mental health distress are far more likely to pose a risk to themselves than to other people, but there are occasions when they may be violent. If you have reason to think that the person may hurt themselves or others, do not approach, but call for professional help. There are sections of the Mental Health Act which enable professionals to go into someone's house or to take charge of a situation in a public place.
It can be difficult when a friend or relative suffers from mental distress. It can be painful to see them suffering and may disrupt life if you find yourself in a caring role you did not choose. However it can also bring people together giving them a chance to express love and affection in a way that has not been possible before. Ways in which you can help include:
Some people, even when experiencing severe mental distress may not ask for help and even reject any suggestion of help. Although you may be concerned, pressing them may make matters worse. You may need to make the decision to contact professionals, especially if you think that the person may be a danger to themselves or someone else. You can contact local social services to ask for a Mental Health Act assessment, which would involve two doctors and an approved mental health professional. An assessment may result in a person being taken to hospital against their will.
If you or someone you know is suffering from an acute mental health crisis there are several things that you can do. You may need an emergency mental health assessment.
There are three main ways of having an emergency mental health assessment:
The assessment is carried out by three people, two doctors and one approved mental health professional. If you are refusing treatment it may lead to being admitted to hospital against your will or being 'sectioned'.
There are some alternatives to hospitalisation which are community based. These include:
Your GP is your first point of contact if you wish to access medical services either National Health Service (NHS) or private. Your GP can also refer you for talking treatments such as counselling. There are a number of private and voluntary organisations offering services that can help.
There are many different treatments for mental distress. There are also things people can do that can help themselves, and some of these can be accessed outside of the National Health Service (NHS).
Different activities that can be helpful for people recovering from mental distress include:
Single Point of Access (SPA) provides a first point of contact for people wishing to access adult community mental health services in Brent, Harrow, Hillingdon, Kensington & Chelsea and Westminster. Click here to download leaflet Email: firstname.lastname@example.org
The Single Point of Access offers mental health triage for routine, urgent and emergency referrals, information and advice 24 hours a day, 7 days a week, and 365 days per year.
People can refer themselves, or make enquiries on behalf of a family member or friend. The team will also take referrals from GPs, statutory services such as the police and London Ambulance service, and non-statutory services such as housing associations, as well as other professionals.
Monday to Friday 5pm to 9am; 24 hours on Saturday and Sunday and public holidays Tel: 020 7373 2227
Samaritans provide confidential, non-judgemental emotional support, 24 hours a day for people who are experiencing feelings of distress or dispair, including those which could lead to suicide.