Humanitarian Assistance - Guidance Pack

The following guidance pack brings together the different sources of assistance available, and a broader update for those assisting people affected by the Grenfell fire. 

It is intended to provide guidance to anyone who may be approached by a member of the public and will be useful for; Key Workers, British Red Cross helpline staff, and staff and volunteers at the rest centre, family centre, community groups and venues. 

It is comprised of three sections:

  • An overall update from the Grenfell Fire Response Team
  • Some background on the Humanitarian Assistance Group
  • An Alphabetised directory of topics / FAQs which should help those affected to find the support that they need – including contact details of where to refer them.

Humanitarian Assistance - Guidance Pack


Document produced by the Royal Borough of Kensington and Chelsea Adult Social Care.