Mind's Privacy Principles

We want everyone who supports us or who come to us for support, to feel confident about how any information they share will be looked after or used:

You can be confident that:

  • We will only use information in the ways we need to and that is expected of us
  • If we have your permission, we will keep you up to date, according to your preferences, about our work, including the activities we provide
  • We will make it easy for you to tell us how you want us to communicate with you, including how you opt out from future communications - and we promise your request will be respected and actioned straight away
  • We will never release your information to organisations outside Mind for their marketing purposes
  • We will be especially careful when engaging with vulnerable people and any sensitive information we have
  • We will take reasonable care to safeguard your personal information through security policies and secure business processes
  • We will always provide easy ways for you to contact us.  Our Quality and Compliance Team can be contacted at datamanagement.co.uk
  • If we have your address, we will contact you by letter, unless you ask us not to
  • Our full privacy and cookies policy is posted at www.kcmind.org.uk or you can request a copy to be sent to you by post by emailing datamanagement@kcmind.org.uk